NoMo SoHo

The room was lovely, had a beautiful view with no large buildings blocking the view of city lights and was comfortably appointed. Location was absolutely perfect, private street in a very active part of the city. Had brunch in the restaurant, and it was DELICIOUS, highly recommend the Salmon Florentine. Restaurants, bakeries and shops nearby were great, I did not need/want to leave the area.

We had a room on a higher floor and the view was amazing. If you are happy to be in the Soho area, the location was great. We were conveniently located to several subway stops, but also an easy walk to the Village.

The location is 2nd to none! The hotel is excellent! I stayed in 2509 which is one of the penthouses and the balcony has the best views of the city in Manhattan. The patio furniture was raggedy and stained. The door to the patio had this knob that will cut you if you’re not super careful. I would think stupid crap like this would be resolved for what this room rents for? And all the doors on this floor slam shut and wake you up when another person enters their room. I mean door dampers are cheap and usually on hotel doors yes? Anyhow, minus the BS the room is nice and if they’ll fix these problems the room will be amazing. Also the front desk is on the 2nd floor weird but whatever.

I opted for the upgrade from Booking.com to get a room with a better view. For about $30 more we were on the 24th floor with a majestic view of the city.

I ordered spaghetti Bol night we arrived. I got a kind of carbonara. I only had breakfast after that which was nice. Staff were super in the restaurant especially Kennneth Staff in general were just brilliant apart from reception. Unfriendly and not helpful although they did their job to the book! I found that before also as we stay a lot at your hotel. Also asked for our bill to be divided a certain way and that was completely ignored. If they couldn’t do it I wish they had contacted me. Instead two rooms were out on our credit card. Annoying to say the least, as I specifically asked for that not to be done. I realise you guys don’t have a hotel con-serge but reception staff should at least be a bit more helpful in answering questions about local amenities in that case. The hotel restaurant was also freezing. I know you had trouble with heaters but getting an apology would have been nice. Especially at breakfast we were frozen.